We Manage your Process

You Manage your Business!

banner
background

Business Process Management

has never been simple!

Questions to be answered, information that takes a long time to access, data flowing through different channels, flying SMS and multiple screen clutter.
Wouldn't you like to manage all and more on one screen?

It is possible, thanks to Artflow!

With its flexible structure, Artflow enables to reach the right answers quickly with the right flow and directions.

Discover Artflow Talents

teleperformance
video

Benefits

quick start

QuickStart implementation

version

Forms & scripts & knowledgebase creation in minutes

user friendly

User friendly interface

unlimited

Unlimited & flexible content creation

realtime

Real time change deployment

version

Versioning

Integration

Powerful multi platform integration

What we do for you

Artflow enables to reach the right solutions quickly with
the right flow and directions by user-friendly modules:

dynamic flow
Dynamic Flow

With Dynamic Flow's drag-and-drop feature, you can easily design and modify your streams. These changes are reflected on the respective user screens without waiting for any software update.

dynamic form
Dynamic Form

With Dynamic Form module many categories to use within a form can be easily added in the desired format. And again reflected on user screens in real time. In addition, the versioning feature protects previous scenarios and keeps track of changes.

Advanced Scripting
Advanced Scripting

With Advanced Scripting module you can create personalized scripts for different customer segments or scenarios, to can deliver extraordinary customer experiences by increasing your business efficiency. By its dynamic structure, it takes only a few minutes to create your content.

high tech
decision tree
Decision Tree

We create scenarios and determine flows with our customer with Decision Tree. Flow system, forms, frequently asked questions / knowledge base or advanced call text modules are created in accordance with the needs.

faq
FAQ

With FAQ module you can create a knowledgebase by predefined questions and answers and other necessary information to be used during interactions. With this keyword search system, the time to reach the right information is shortened and customer satisfaction increases noticeably.

Flexible and sustainable for any environment

Key Strenghts

circle Web based Platform
circle User Feedback Option
circle Easily creation of agent screens as a web form
circle Import Data Mapping
circle Rich component support
circle Condition - Based Filtering
circle User friendly interface
circle Multi - tenant architecture
circle Quick design
circle Speech to Text
circle Email, SMS, Web Service, Pre-check component
circle Versioning & Historical Data
circle Telephony System Integration
circle Unlimited Scripting with External Dynamic Data
circle Multimedia Support