Dynamic Flow
With Dynamic Flow's drag-and-drop feature, you can easily design
and
modify your streams.
These changes are reflected on the respective user screens without waiting for any software
update.
Dynamic Form
With Dynamic Form module many categories to use within a form
can be
easily added in the
desired format. And again reflected on user screens in real time. In addition, the
versioning feature protects previous scenarios and keeps track of changes.
Advanced Scripting
With Advanced Scripting module you can create personalized
scripts
for
different customer
segments or scenarios, to can deliver extraordinary customer experiences by increasing your
business efficiency. By its dynamic structure, it takes only a few minutes to create your
content.
Decision Tree
We create scenarios and determine flows with our customer with
Decision Tree.
Flow system, forms, frequently asked questions / knowledge base or advanced call text
modules are created in accordance with the needs.
FAQ
With FAQ module you can create a knowledgebase by predefined
questions and answers and other necessary information to be used during interactions. With
this keyword search system, the time to reach the right information is shortened and
customer satisfaction increases noticeably.